Microlearning is a focused, bite-sized approach to training that delivers key information, like job aids, for quick, on-the-job application and skill reinforcement without lengthy sessions. Fast to access, easy to apply, and directly tied to workplace tasks! Click the images below to view the full job aids.
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This quick-reference job aid reinforces key takeaways from the eLearning module Confidently Upsell with Every Interaction at Sweet Rise Bakery. Designed for use at the point of sale or in break areas, it helps staff apply upselling techniques with confidence and consistency. The visual format was chosen for easy recall and real-time use, helping bridge training to on-the-job performance.
Designed in CANVA
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Designed for onsite training at a nonprofit criminal justice education organization, this job aid outlines a simple, consistent structure for instructor-led sessions. The PowerPoint format makes it easy to follow during delivery, helping facilitators align with learning objectives, stay on track, and engage participants effectively.
Designed in CANVA
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This quick-reference guide supports the Customer Service Fundamentals for Front Desk Staff eLearning module by reinforcing key front desk behaviors, including greetings, communication, amenities, and issue resolution. Designed for use at the desk or during pre-shift meetings, its visual, one-page format makes it easy for staff to apply best practices in real time and deliver consistent, high-quality guest service.
Designed in CANVA
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